How much will the shipping cost?
Shipping costs are calculated at the checkout, based on the dimensions and weight of your shipment, and the shipping address. To find out how much shipping will cost, please add the products to your cart.
What does the mask protect us against?
The mask provides protection against bacteria’s, viruses, and pollution.
What payment methods do you accept?
We accept Visa and MasterCard on our website, including internet banking.
Is it safe to use my credit card on your website?
To ensure a safe payment procedure, our website uses Secure Trading for a reliable and secure internet payment gateway.
Which fabric is used to make a mask?
The mask is made out of non-woven fabric.
IS the mask useful against COVID-19?
Yes, the mask is useful against COVID-19.
Can I get a refund for my shipping costs?
We will refund your shipping costs if the product was received due to an error on our part and any other return reason that is not due to an error on our part, we do not refund shipping charges.
What is the range of infrared thermometer?
The thermometer can measure body temperature from a distance of 1-15 cm towards the forehead.
Is my personal information kept private?
Any information that you share with us is private and confidential. At no point will we share, rent or sell your personal information.
Can I buy multiple products in a single order?
Please click on the ‘Add to Cart’ option on the product page of the website, if you wish to add more products to your order.
How can I cancel my orders before payment?
After logging into your account, go to your Shopping Cart. Here, you will be able to make the payment or cancel your order. Note: We cannot give refunds once payment is verified.
How the refund is done?
Please allow up to 10 to 15 business days to process your return. A refund will only be credited to the original purchasing credit card account that was used to make the purchase.
How long will it take me to get my order?
For standard shipping, you should receive your order within 7-10 business days.
Can I cancel or change my order?
We begin processing orders as soon as they are placed, for this reason, we are unable to cancel or make changes to orders. Returns can be initiated according to return policies.
What do I do if my order is damaged?
Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund.